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Here are the answers to many questions that we are frequently asked. If you have any additional questions, please don't hesitate to contact us.

GENERAL QUESTIONS:
Do you really deliver the instrument to my door?
What happens if I lose or break the instrument?
Why is it bad to keep my violin in the car?
Should I own a metronome?

STRINGS:
What do I do if I break a string?
How should I clean my strings?

TUNING:
Why won't the violin stay in tune?
Why are the tuning pegs loose in the winter and tight in the summer?
Should I own a tuner?

BOW:
Should I loosen the bowhair on the bow when I'm not playing?
What should I do when the bow hair can't be tightened anymore?
How often should I rosin my bow?
I heard I shouldn't touch the bow hair - is this true?

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GENERAL QUESTIONS:

Do you really deliver the instrument to my door?
Yes. We're a family-owned business that believes in customer service and personalized attention. We'll deliver the instrument right to your door.

What happens if I lose or break the instrument?
Well, don't. But if the instrument gets damaged or lost, you are responsible for the cost. If the damage is minimal, we'll do our best to repair it.

Why is it bad to keep my violin in the car?
Because violins are made of wood and, as such, subject to temperature extremes. The cold of winter or the heat of a car in the summer can, with repeated exposure, cause serious damage to the instrument. Always bring your violin inside.

Should I own a metronome?
Well, if your child starts a piece slowly and by the end is playing "prestissimo" (very, very fast) then probably. We have metronomes available from $25 - $45. Contact us for more information.

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STRINGS:

What do I do if I break a string?
The best thing to do is always carry an extra set of strings with you. That way if a string breaks, most time you can have the instructor change it on the spot. Strings will occasionally break and it's best to be prepared. We have strings available for purchase. If you're out of strings or cannot get the string changed, contact us.

How should I clean my strings?
If you notice rosin on your strings, this will eventually reduce their responsiveness, thus affecting their tone. To fix them, just use your fingernails to scrape the rosin from the strings, and then wipe with a clean, dry cloth.

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TUNING:

Why won't the violin stay in tune?
Although you should tune your violin each time before you play, if you find that the violin is frequently coming out of tune while you play, then contact us. Most likely we need to apply some compound to the tuning pegs.

Why are the tuning pegs loose in the winter and tight in the summer?
Tuning pegs are made out of wood and are carefully matched with the hole in the headstock of the violin. Since the pegs are wood, they are subject to the amount of moisture in the air. In the winter the air is drier, and as a result the pegs shrink a little and no longer fit snug in the headstock. In the summer the air is full of moisture and the pegs swell, causing them to stick. In either case, contact us and we'll fix the problem.

Whatever you do, don't overtighten the tuning pegs, or push them in farther with excessive force to make them tight. You'll have to apply a certain amount of pressure to make them snug - you can push until you feel moderate resistance.

Should I own a tuner?
Absolutely. An untuned violin does not promote the proper ear training that your child needs to play the instrument well. We have several tuners available ranging from $25 - $35. Contact us for more information.

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BOW:

Should I loosen the bowhair on the bow when I'm not playing?
If your bow is wooden, then yes. Reducing the tension of the bowhair when not playing puts less pressure on a wooden bow, thus increasing it's life. Most of our bows, however, are fiberglass, and with fiberglass bows it makes no difference if you loosen the hair or not.

What should I do when the bow hair can't be tightened anymore?
Contact us. Most likely the bow needs to be rehaired.

How often should I rosin my bow?
Ideally you should be able to lay your bow on the strings and, with no pressure, pull it back and get a sound. We generally recommend applying rosin once for every two hours of playing time. If you find that you have to apply pressure to get a good sound out of the strings, then rosin more often. If you see rosin on the strings, then apply less frequently.

I heard I shouldn't touch the bow hair - is this true?
Yes. Oil from your skin can get on the bow hair, and if too much oil builds up, it can keep the bow hair from accepting rosin.

 

 


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